Rubber strap for MoonSwatch - Black

We offer FREE shipping to customers in the United Arab Emirates and FREE WORLDWIDE shipping on orders above $100. International and regional shipping costs are calculated at checkout and depend on the weight and size of the products you are purchasing if your total order value is less than $100. International rates are calculated at checkout.

UAE orders are processed within one business day. International deliveries typically span 3-7 business days, with potential customs-related delays. Buyers are kindly reminded to handle any applicable customs duties or taxes.

Delivery times may vary due to peak seasons or unforeseen events. A tracking number will be emailed upon shipment. For issues with lost or damaged packages, please contact us immediately on hello@ottotimes.com.

Online Return Policy

Our return policy applies exclusively to ŌTTO  purchases. Customers can exchange or obtain a full refund within 10 days, provided the item is unworn and in perfect condition. We kindly ask our customers to cover the return shipping costs, including any international fees and duties. To initiate a return or exchange, email hello@ottotimes.com with your order number and reason. A refund will be processed upon receiving the product in its original condition.

Online Exchange Policy

Exchanges are exclusive to ŌTTO purchases and require prior approval via hello@ottotimes.com. Products for exchange must be returned in original packaging within 10 days. For our international customers, we kindly ask that you handle the return shipping fees and any associated duties. We recommend using tracked and insured return services, as ŌTTO isn't liable for lost or damaged items during transit.

Damages and Issues Protocol

For defects or discrepancies, contact hello@ottotimes.com immediately. Our team will promptly address and resolve the issue.